AUthentique Fragrance by Amelia Ursache| AU Fashion & Style

Shopping Hjälp

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Online kundtjänst hjälper dig gärna med vad som helst.

Mejla aufashion.contact@gmail.com eller ring +46 736824677.

Råd om storlek och passform
Stil rådgivning
Presentguide
Leveransfrågor
Utbyta och returnera frågor
Placera beställningar

För att göra inköp på aMELIa uRSACHes webbshop måste du ange dina personliga uppgifter. Vi ber dig att ange ditt riktiga namn, telefonnummer, e-postadress och annan efterfrågad information som anges. Dessutom måste du ange betalningsinformation som är giltiga och korrekta. aMELIa URSACHe förbehåller sig rätten att fördröja beställningar om bedrägeri misstänks, och även att begränsa flera kvantiteter av en vara som skickas till någon kund eller postadress.

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INKÖP

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När du gör en beställning till aMELIa uRSACHe får du en elektronisk orderbekräftelse till din e-postadress. Innan du gör en beställning på aMELIa uRSACHe-webbshoppen måste du godkänna dessa villkor. Vi kan inte garantera att alla artiklar som visas i aMELIa uRSACHe onlinebutiken finns i lager vid beställningstillfället. Vissa storlekar eller föremål kan vara slutsålda. Om varan du har beställt är slut i lager kommer vi att kontakta dig via e-post och du har rätt att avsluta din beställning och få tillbaka alla dina pengar. Vi kommer, utan onödigt dröjsmål, att ge dig full återbetalning inom 30 dagar från det att beställningen avslutades. aMELIa uRSACHe kan avvisa din beställning om vi inte kan få tillstånd för betalning.

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PRISER OCH BETALNING

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Alla priser som visas i online-butiken aMELIa uRSACHe anges i SEK, GBP, EUR (inklusive moms), USD och NOK (moms ingår ej). Alla transaktioner görs i SEK. Som kund utanför Sverige, observera att det pris som debiteras från ditt konto kan skilja sig något från Euro- och USD-priset angående valutakursförändringar. Om du har några frågor angående pris, vänligen kontakta aufashion.contact@gmail.com . Observera att fraktkostnaden inte ingår i de priser som visas i onlinebutiken. Fraktkostnaden beräknas och visas när du checkar ut dina varor.

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Alla kunder utanför EU kommer att debiteras för lokala skatter (moms) och importavgifter efter köpet. Moms och importavgifter ingår inte i priset som visas i onlinebutiken. Du kommer att få en faktura från rederiet med beräknade skatter och importavgifter efter att ditt paket har levererats. För frågor angående moms, kontakta ditt lokala tulltjänstkontor.

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Fraktkostnaden kan variera beroende på vilket land din beställning levereras till. Se FRAKT OCH LEVERANS nedan för fraktkostnader. Beställningar utanför EU kan vara föremål för moms, importtullar och / eller skatter som tas ut när ditt paket når ditt land. aMELIa uRSACHe levererar din beställning enligt Incoterm 2000, Delivery Duty Unpaid. Detta innebär att vi inte tar ut moms, tullar och / eller skatter på order till länder utanför EU. Vi kan inte ange det exakta beloppet för tullar och skatter som du kan behöva betala för ditt paket eftersom dessa avgifter bestäms av din lokala tull. Du kommer att faktureras för lokala skatter och tullar.

På aMELIa uRSACHe webshop är det möjligt att betala med VISA, MASTERCARD och AMERICAN EXPRESS.

När du checkar ut från aMELIa uRSACHe-webshoppen kommer ditt kreditkort att debiteras beloppet på de köpta artiklarna och fraktkostnaden. Du kommer då omedelbart att få en elektronisk orderbekräftelse och när vi har mottagit mottagandet av din betalning kommer ordern att behandlas.

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FRAKT OCH LEVERANS

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Så snart aMELIa uRSACHe har mottagit ett kvitto på din transaktion kommer vi att behandla beställningen. Vi levererar dina köpta varor på kortast möjliga tid.

Leveranser inom Sverige levereras av Posten och av UPS till resten av världen.

LEVERANSINFORMATION

Sverige: Posten MyPack 1-3 dagar

Europa: UPS Standard 2-5 dagar

Värld: UPS Standard 2-5 dagar

Observera att leveranstider endast tillhandahålls som riktlinjer, utan att ta hänsyn till eventuella förseningar.

SEMESTER FRAKT OCH KUNDSTÖDPOLITIK

Under försäljningsperioden kan hantering av beställningar och kundsupport ta längre tid än normalt.

Vi arbetar måndag till fredag med undantag för svenska helgdagar.

Kontakta oss på aufashion.contact@gmail.com

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GRATIS FRAKT / UTBYTE / RETUR (tullar kan tillkomma för order utanför EU)

aMELIa uRSACHe erbjuder gratis leveranser på alla beställningar. Gratis frakt kommer att tillämpas på din beställning på kassasidan innan du godkänner köpet.

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OAVSAMLADE PUNKTER

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Föremål som levereras av Posten lagras på det lokala leveranskontoret i två veckor. Efter denna tid returneras varan till oss. Du kommer att debiteras fraktavgifterna. Tänk på att du måste samla in föremålet om du vill använda din ångerrätt.

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RETUR / UTBYTE / KRAV

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Om du vill returnera eller byta ut en produkt, vänligen placera varan du vill returnera i originalförpackningen och fyll i returformuläret som medföljer ditt paket ditt beställningsnummer och skäl för retur. Tejpa förpackningen ordentligt och placera fraktetiketten på förpackningen över informationen om tidigare leverans. Lämna paketet till din närmaste UPS / Postnord-servicestation eller schemalägga en UPS-upphämtningstid. Vi återbetalar dig inom 14 dagar från det att vi mottagit varan du har returnerat. Returer och som går förlorade vid transport ersätts inte.

Om du återvänder från ett land utanför EU, vänligen kontakta aufashion.contact@gmail.com så att vi kan tillhandahålla nödvändiga leveransdokument.

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Observera att du som konsument ska vara ansvarig för något försämrat värde på en artikel som härrör från hur du har hanterat artikeln utöver vad som är nödvändigt för att fastställa artikelns egenskaper, funktion och funktion. Därför får du bara hantera och inspektera föremålet på samma sätt som du skulle få göra i en fysisk butik.

aMELIa URSACHe kan därför minska pengarna som återbetalas för föremål som visar att de t.ex. är skadade eller smutsiga, eller om prislappar och etiketter inte är helt intakta.

Köpta artiklar kan bytas ut i olika storlekar och färger. Alla börser baseras på lagertillgänglighet och skickas gratis till dig. Placera bara föremålet i rutan och skriv önskad storlek och färg i formuläret Exchange och Return. Om du är intresserad av en alternativ stil, vänligen kontakta aufashion.contact@gmail.com . Försäljningsartiklar kan inte bytas ut men kan returneras.

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PÅSTÅENDEN

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Om du vill ta itu med några klagomål angående produktens kvalitet eller om produkten är skadad vid leveransen, vänligen kontakta aufashion.contact@gmail.com . Vi strävar efter att hjälpa dig så snart som möjligt. Vänligen kontakta oss så snart du hittar några fel, så att vi kan hjälpa dig.

I så fall vänligen ge oss följande information:

ditt beställningsnummer
produktkoden / produktnamnet
detaljer om defekten
om du vill ha en återbetalning eller ersättning

Fästpunkt 1

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